1win Responsible Gaming

At our service, responsible gaming is not just a mere policy, but it is deeply ingrained in our commitment to our clients. We understand the potential issues that can arise from gambling addiction and take them seriously.

Keeping of control 

As a responsible bookmaker, we emphasize the following points that every participant should always remember:

  • Gambling as Leisure: Gambling should be seen as a form of leisure, not as a way to earn money.
  • Avoid Chasing Losses: If you happen to lose a bet, it is important not to immediately try to win back the losses through impulsive or reckless gambling. It is always advisable to exercise self-control and not let emotions guide your betting decisions.
  • Stick to Budget: Before starting the game, it is crucial to determine a budget and only use readily available funds for gambling. It is important not to exceed this budget and avoid dipping into other financial resources, such as savings or borrowed money.
  • Monitor Time and Money: Keeping a close eye on the time and money spent helps in maintaining responsible gambling habits.

Prevention of the gaming addiction

Recent research has shown that only a small percentage of adults face this issue, but we place significant emphasis on addressing it. As such, we urge our betting participants to always remember the following:

  • Probability Law: Gambling is based on the laws of probability, and there are no guaranteed “formulas” or “systems” that ensure winning.
  • Personal Choice: The decision to gamble should come solely from within, and it should not be influenced by external pressures.
  • Amusement, Not a Solution: Gambling should be viewed as an amusement, not as a way to quickly get rich or pay off debts.
  • Financial Awareness: It’s important to always be mindful of the amount of money spent on gambling and to avoid exceeding one’s budget.
  • Know the Rules: Understanding the rules of the game is crucial before engaging in gambling activities.

Differentiating between healthy game passion and a problematic addiction can be challenging. However, there are signs that may indicate a developing issue. We invite you to answer the following 10 questions, and if the answer is affirmative to at least 5 of them, there may be a high probability of gaming addiction:

  1. Are you excessively involved in gambling?
  2. Do the amounts of your bets constantly increase?
  3. Do you borrow money for gambling?
  4. Do you often play longer than originally planned?
  5. Have frequent visits to the betting office adversely affected your reputation?
  6. Do you feel irritated or disappointed when unable to participate in betting?
  7. Do you use gambling as a way to escape from problems?
  8. Do you frequently try to win back losses?
  9. Have you attempted to control the amount of betting or time spent in gambling venues without success?
  10. Do you hide your gambling activities from your relatives?

Pieces of Advice to control the gambling

When engaging in gambling activities at a betting office, it’s important to establish some guidelines for yourself beforehand. Consider the following tips:

  • Set a Time Limit: Define in advance the amount of time you plan to spend on gambling and stick to it. Avoid spending excessive time at the betting office.
  • Establish a Loss Limit: Determine the maximum amount of money you are willing to lose and do not exceed it. Never borrow money for gambling as it can lead to financial difficulties.
  • Find Balance with Hobbies: Try to find other hobbies or activities to engage in alongside gambling. Balancing your interests can help prevent overindulgence in gambling.
  • Mind Your Mood: Avoid visiting gambling venues when you are in a bad mood, feeling depressed, or upset.
  • Consider Self-Exclusion: If you feel the need to take a break from gambling, consider self-excluding from the game. Contact the Customer Support of the betting office for assistance with closing your account.
  • Permanent Closure: If you decide to permanently close your account, the betting office will honor your request and reopening will not be allowed in any circumstances.

Remember, responsible gambling is key to maintaining a healthy relationship with gambling activities. Setting limits, being mindful of your emotions, and seeking support when needed are essential for a positive and enjoyable gambling experience.

Find further support online

In addition to our commitment to responsible gambling, there are several other organizations and charities that offer support and guidance to those who may be struggling with gambling addiction. These resources include:

  • Gambling Therapy: This esteemed international organization is dedicated to providing free online support and therapy to individuals grappling with gambling addiction.
  • GamCare: GamCare offers a helpline, online chat, and a forum for individuals seeking assistance with gambling addiction. Additionally, GamCare provides invaluable training and support for professionals within the gambling industry.
  • Gamblers Anonymous: At Gamblers Anonymous, individuals come together in a supportive fellowship to share their experiences, strength, and hope with the aim of recovering from gambling addiction. Through meetings and support groups held in various locations, both in person and online, Gamblers Anonymous provides invaluable support and guidance to those grappling with gambling addiction.